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100% Irish owned, Irish operated, free shipping for all orders over €50 within Ireland.
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    Shipping Policy

    Thank you for visiting and shopping at SoQ.ie. Following are the terms and conditions that constitute our Shipping Policy. 

    Domestic Shipping Policy

    Shipment processing time

    All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    Shipping rates & delivery estimates

    Shipping charges for your order will be calculated and displayed at checkout.

    Delivery region 

    Shipment method 

    Estimated delivery time 

    Shipment cost 

     Republic Of Ireland

    (Orders < €50)

     

    24-48 hours 

    €4.95

     Republic Of Ireland

    (Orders ≥ €50)

    24-48 hours FREE

     UK & Northern Ireland

     

    2-3 business days 

    €5.50

     Europe

     

    3-6 business days 

    €10.99 

    NOTE: please note the above shipping rates may subject to change, SoQ.ie remains the full discretion of the above rates. Necessary communication will be forwarded to you through email or telephone.

    Delivery delays can occasionally occur.

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

    Customs, Duties and Taxes

    SoQ.ie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    Damages

    SoQ.ie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    Please save all packaging materials and damaged goods before filing a claim.

    Returns Policy

    Our Return & Refund Policy provides detailed information about options and procedures for returning your order.